pko88 Privacy Policy

This Privacy Policy applies to all personal data collected, processed, stored, and used by pko88 in connection with the operation of the pko88 online gaming platform at pko88.cam. It applies to all registered players, prospective players who browse the platform, and individuals who contact pko88 support — regardless of the device or browser used to access the platform.

pko88 is committed to protecting the personal data of Filipino players in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. pko88 also observes applicable data protection obligations arising from its PAGCOR operating licence.

By creating a pko88 account, using any pko88 service, or continuing to browse the platform after this Policy is published, you acknowledge that you have read and understood the contents of this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you should not register an account or use any pko88 service.

For the purposes of the Data Privacy Act of 2012 and applicable regulations, pko88 — the operator of the online gaming platform at pko88.cam — is the personal information controller (PIC) in respect of all personal data collected from players and visitors to the platform.

pko88 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable data privacy legislation. You may contact the DPO for any data privacy inquiry or rights request using the contact details set out in Section 15 of this Policy.

pko88 processes personal data on the legal basis of contract performance (to deliver the Services you have registered for), legitimate interests (fraud prevention, security, regulatory compliance), legal obligation (PAGCOR licensing, AML/KYC requirements, NPC obligations), and consent (marketing communications, where separately obtained).

pko88 collects personal data that is necessary to provide its Services, comply with regulatory requirements, and maintain the security and integrity of the platform. The categories of personal data we collect include:

pko88 collects personal data through the following means:

• Direct collection: Data you provide when registering your pko88 account, completing KYC verification, making a deposit or withdrawal, contacting support, claiming a bonus, or using responsible gaming tools.
• Automated collection: Technical data automatically generated when you access and use the pko88 platform, including device identifiers, IP addresses, browser data, and session information collected via cookies and server logs.
• Third-party providers: Identity and age verification data from KYC service providers engaged to verify documents you submit; payment data from GCash, Maya, BPI, BDO, UnionBank, 7-Eleven, Coins.ph, and USDT TRC20 processors in connection with deposit and withdrawal transactions.
• Regulatory and fraud monitoring systems: Data generated by pko88's internal fraud detection, AML monitoring, and game integrity systems in the course of platform monitoring activities required under PAGCOR regulations.

pko88 does not purchase personal data lists from unrelated third parties for marketing purposes. All personal data we hold originates from your direct interaction with pko88 or from regulated service providers operating under data processing agreements.

pko88 processes personal data for the following specific, legitimate purposes:

1. Account registration and administration — creating and maintaining your pko88 account, verifying your eligibility to use the platform, and managing your account settings and preferences.
2. Identity and age verification (KYC) — fulfilling PAGCOR-mandated identity verification requirements and confirming that all players are aged 21 or above, as required under Philippine gaming law.
3. Provision of gaming services — enabling you to participate in slots, live casino, sports betting, sabong, bingo, and other games; processing your bets and paying out winnings to your pko88 wallet.
4. Payment processing — processing deposits made via GCash, Maya, BPI, BDO, UnionBank, 7-Eleven, Coins.ph, and USDT TRC20; processing withdrawal requests to your verified Philippine payment method.
5. Fraud prevention and security — detecting, investigating, and preventing fraudulent transactions, account takeovers, bonus abuse, and other security threats to the platform and to individual players.
6. Regulatory compliance and AML — fulfilling obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act of 2001 (as amended), and related regulations, including reporting obligations to PAGCOR and relevant authorities where required.
7. Responsible gaming — monitoring gaming activity to identify potential problem gambling indicators; administering deposit limits, self-exclusion requests, and other responsible gaming tools at your request or under regulatory obligation.
8. Customer support — responding to your inquiries, resolving disputes, and providing technical assistance via live chat and email.
9. Marketing communications — sending information about pko88 promotions, new game launches, and special offers via SMS or other channels, where you have provided consent to receive such communications. You may opt out at any time.
10. Platform improvement — analysing aggregated and anonymised usage data to improve platform performance, game selection, payment flows, and user experience.

Under the Data Privacy Act of 2012, pko88 relies on the following legal bases for processing your personal data:

• Contract performance: Processing necessary to register your account, deliver gaming services, and process payments — without which pko88 cannot provide the Services you have requested.
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, AML and KYC obligations under the Anti-Money Laundering Act, and any reporting requirements imposed by competent Philippine authorities.
• Legitimate interests: Processing for fraud prevention, platform security, game integrity monitoring, and responsible gaming oversight — where those interests are not overridden by your privacy rights.
• Consent: Processing for direct marketing communications, where you have expressly opted in to receive such communications. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

pko88 does not sell your personal data to third parties for their own commercial or marketing purposes. Personal data is shared only in the circumstances described below:

• Data processors: Service providers acting strictly on pko88's instructions under written data processing agreements, including KYC verification providers, payment processors (GCash, Maya, BPI, BDO, UnionBank, Coins.ph), game technology providers (JILI, PG Soft, Evolution Gaming, Pragmatic Play, FA Chai), hosting and cloud infrastructure providers, and customer support technology platforms.
• Regulatory authorities: PAGCOR and other competent Philippine government authorities, to the extent required under pko88's licensing obligations, AML reporting requirements, or any lawful order or directive issued by a competent authority.
• Law enforcement: Philippine law enforcement agencies, where disclosure is required by law or is necessary to prevent, detect, or investigate criminal activity, including fraud and money laundering.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of pko88's business assets, personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

All third-party data processors engaged by pko88 are required to maintain appropriate technical and organisational security measures and to process personal data only for the purposes specified by pko88.

pko88 retains personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with applicable legal and regulatory obligations. The following retention guidelines apply:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where anonymisation is applied, the resulting data no longer constitutes personal data and may be retained for statistical and analytical purposes without restriction.

pko88 uses cookies and similar tracking technologies to operate the platform, maintain session security, and improve the player experience. Cookies are small text files placed on your device when you visit the pko88 website. They do not contain your full personal data but may contain session identifiers linked to your account.

pko88 does not use third-party advertising cookies or cross-site tracking cookies that share your data with external ad networks. You may manage cookie preferences through your browser settings; however, disabling essential cookies will impair platform functionality, including your ability to log in to your pko88 account.

pko88 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• Encryption in transit: All data transmitted between your device and the pko88 platform is protected by SSL/TLS encryption — the same standard used by Philippine banks and financial institutions for online banking.
• Encryption at rest: Sensitive data stored in pko88's systems, including payment method data and KYC documents, is encrypted at rest using industry-standard encryption protocols.
• Password security: Account passwords are stored using one-way cryptographic hashing. pko88 does not store or have access to your plaintext password.
• Access controls: Access to personal data within pko88's systems is restricted on a need-to-know basis, with role-based access controls and audit logging for all privileged access.
• OTP verification: Sensitive account actions — including password resets and new device logins — require one-time password verification to your registered Philippine mobile number.
• Fraud and security monitoring: pko88's security systems continuously monitor for unusual account activity and potential data breach indicators.

While pko88 takes all reasonable precautions to protect your data, no internet-based system is completely immune to security risks. You share responsibility for securing your account by maintaining a strong, unique password and not disclosing your credentials to any third party.

In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected players, pko88 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and affected players will be notified without undue delay, as required under the Data Privacy Act.

pko88 strictly prohibits the use of its platform by any person under the age of 21 years, in accordance with PAGCOR regulations and Philippine law. pko88 does not knowingly collect, process, or retain personal data from individuals under 21.

Age verification is performed during the registration process and as part of the KYC verification required before any withdrawal. Where pko88 discovers or is informed that personal data has been collected from a person under 21, the relevant account will be immediately suspended, any associated balance will be dealt with in accordance with regulatory requirements, and all personal data associated with the account will be deleted within a reasonable period consistent with regulatory retention obligations.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, Filipino players have the following rights in relation to their personal data held by pko88:

To exercise any of the above rights, submit a written request to pko88's Data Protection Officer using the contact details in Section 15. pko88 will respond within 30 calendar days of receiving a valid request. We may request proof of identity before processing a data rights request.

Some of pko88's third-party data processors — including game technology providers and cloud infrastructure services — may process personal data outside of the Philippines. Where personal data is transferred to processors in other countries, pko88 ensures that appropriate safeguards are in place to protect your data, including:

• Data processing agreements incorporating standard data protection clauses;
• Requirements that the recipient processor maintains security standards equivalent to those required under Philippine law;
• Transfer only of the minimum personal data necessary for the processor to perform their function.

pko88 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing additional contractual or technical safeguards. If you have questions about specific cross-border data transfers, contact the pko88 DPO using the details in Section 15.

pko88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, pko88's data processing practices, or the Services offered on the platform.

The date of the most recent revision is displayed at the top of this page. Where amendments are material — that is, where they meaningfully affect the rights or obligations of players — pko88 will notify registered players via SMS to their registered Philippine mobile number and/or via an in-platform notification prior to the changes taking effect.

Your continued use of the pko88 platform after a revised Privacy Policy is published constitutes your acceptance of the updated terms. If you do not accept the amended Policy, you should cease using the platform and contact pko88 support to request account closure.

For all privacy-related inquiries, data rights requests, or concerns about pko88's data processing practices, you may contact pko88's Data Protection Officer through the following channels:

• Live Chat: Available 24/7 on the pko88 platform after login. For urgent data security concerns — such as suspected unauthorised account access — live chat is the recommended first contact.
• Email (DPO): [email protected] — for formal data rights requests, NPC complaint references, and written data protection inquiries. Please mark your email subject line with "Data Privacy Request" to ensure prompt routing to the DPO.

pko88 will acknowledge receipt of all written data rights requests within 5 business days and will endeavour to provide a substantive response within 30 calendar days. Complex requests may require additional time; you will be notified of any extension.

For complaints that cannot be resolved directly with pko88, Filipino players may contact the National Privacy Commission (NPC) of the Philippines — the government body responsible for enforcing the Data Privacy Act of 2012.